TRAINING

The heart and soul of a successful community lies in a competent on-site management team. The teams that Estage employs are hand selected according to the needs of the property, and are then trained on all functions of the property – fair housing practices, marketing planning, sales, financial reporting, risk management, technology best practices, etc.

I was immediately greeted with a handshake and a smile. Their employees really know how to treat potential customers and were looking out for me in my best interest.

Trevor, Estage Tenant

WHAT WE HANDLE

  • Sales & Customer Service
  • Management & Leadership
  • Risk Management
  • Apartment Association Designations

HOW YOU BENEFIT

With a competent on-site team running your property, everyone benefits. Your tenants will appreciate the professionalism and you will appreciate the increased income from high leasing rates and minimal opperating costs.

THE ESTAGE VALUE

SALES & CUSTOMER SERVICE

All sales and management teams are trained on best practices in sales, marketing, and customer service to keep your property leased up and tenants happy.

MANAGEMENT & LEADERSHIP

The on-site teams are trained to opperate the property efficiently and professionally in any situation. The on-site team functions as brand ambassadors for the property and are expected to act as such at all times.

RISK MANAGEMENT

Drawing off of the training in the management and leadership portion, the on-site team is trained on how to react to high risk situations on the property, and are provided direct channels to go down should a situation escalate. Proper maintenance of the property also contributes to ensuring a safe and healthy work and living environment for all.

NATIONAL APARTMENT ASSOCIATION

Numerous certificates and designations are offered through the NAA and similar bodies around the multifamily and student housing spaces. These certifications teach team members valuable lessons about their industry – marketing, budgeting, Green opperating, management, and many more.